Email Marketing Training

June 30th, 2009 by Matthew Parente

We have all heard the saying “knowledge is power.” It just happens this cliche is very close to articulating our mission at Aperio Marketing. Our mission is to help our clients learn more about how marketing can help their businesses. The more you know about marketing, the more you know about your customers, and the more power you will have to drive better results.

Therefore, to give you better results (via more power and knowledge) we are working hard on putting together a series of educational events through recorded and live training sessions, plus the ability to do on-site training for those organizations that desire it. And, in the true spirit of marketing, we want to learn more about what you need.

However, to ensure that we are putting the most useful program together, we would love your input as to what is truly important. In other words, what do you want to learn?

To help, simply take this very short survey (2 questions). Of course, comments on the blog are always welcome as well.

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Swingin’ Social Media – Recap of the Austin Social Media Club

May 22nd, 2009 by Matthew Parente

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It turns out that @AaronMSB, last night’s presenter, passed his youth away by playing a lot of jazz. While he may have missed out, by his own admission, on many other pop culture experiences, he’s now well entrenched into the social media scene. And he’s got an interesting take on it. According to Aaron, jazz is a lot like social media.

For starters, social media, just like jazz, was a way for insiders to share information with each other. You had to know people to get connected and then there’s typically a code or shorthand that only insiders know. This system of communication evolved with the addition of new instruments (in the case of jazz) or tools (in the case of social media). And, unlike many other types of music, jazz is very loosely organized, providing a low barrier to entry — virtually anyone can play jazz, just like virtually anyone can participate with social media.

Call and Response

A popular technique in jazz is call and response — Aaron demonstrated this by playing Cab Calloway’s Minnie the Moocher. In this style, an instrument or singer plays a line and it’s then echoed by another instrument or singer.  This is really very similar to how we all learn to communicate. Babies do this when learning how to talk. We also do this in our everyday conversations — when someone is talking to us, we repeat what they say, nod, make affirmative sounds, to let them know we are listening.

Participate Now, Lead Later

Another important concept that Aaron shared with the group was the concept of space. In jazz, the notes you play are just as important as the ones you don’t play. In the world of social media, this translates into choosing your places to comment, repsond, and discuss.

It Don’t Mean a Thing if You Ain’t Got that Swing

Just as Louis Armstrong sang, it isn’t the melody, it’s not the instruments … it’s the swing. Translate that to social media … it’s not the message you deliver, it’s not the tools you use, it’s all about the relationships.

Pay Your Dues

In the jazz world, you have to pay your dues. You don’t just jump up on stage with someone and start playing. The goal is to slowly improve your visibility and get invited to play with the big cats. And this is true with social media as well.

How Big is Too Big?

At the end of the presentation, there was a healthy question and answer session, most of it revolving around Twitter (as well as questions on why all the questions were about Twitter). One of my favorite insights from the evening was in regards to how many people can you follow on Twitter? Is there a magic number? How many is too many?

The answer was multi-faceted, but can be summed up like this. First of all, those you follow on Twitter are kind of like a playlist. You may not like all the songs all the time, but the list gives you good content most of the time. You don’t always hear all the songs all the time, especially if you have it on shuffle. Your Twitter stream, populated by those you follow, is a lot like this. You may not read everything that is put out on Twitter, but what you are exposed to is generally stuff that you like.

But how many people should you follow? Some argued for the Dunbar number of 150. Others said it’s a matter of how good your “chops” or skills are. @mikechapman mentioned that he learned that @chrisbrogan is just a prolific writer and at one time had at least 8 blog posts written and in the queue ready to go. Most people I know don’t write like that.

So what does all that mean? Just like a world-class musician, if you want to get the most out of your social media efforts, you need to practice, practice, practice, be open minded, listen, and learn from everyone around you.

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3 Tips on Integrated Social Media and Email Marketing

May 20th, 2009 by Matthew Parente

More and more organizations are looking to use social media outlets, such as Facebook and LinkedIn, along with email marketing campaigns to announce events, promotions, or other similar efforts. And while in principal this seems like a good idea, there are a few things to watch out for:

  1. Cross Post — Carefully. Many of your audience (followers, members, friends, etc.) obviously follow you on at least one of these platforms … and it’s entirely likely that they follow you on more than one. Don’t bore them with the same exact message. Give them an opportunity to find some new information on the various platforms you post on. However, make sure your core message stays the same.
  2. Plan when your messages will go out. When you are sending a message via Facebook or LinkedIn, you are giving up a lot of control as to when and how your messages will be received. Your audience can choose to receive email notifications daily, weekly, or not at all. Thus, make sure you allow for plenty of time for your message to get to the right people.
  3. Stagger your delivery. If you plan on announcing your upcoming event through email, Facebook, AND LinkedIn, be aware that many people are on all three, thus, they’ll see your message at least three times. While this can be a good thing, it can also overwhelm the recipient. Time your releases so that the first announcement goes out on say Facebook, followed a few days (or perhaps a week) later on LinkedIn, then a little while later via an email marketing campaign. This will maximize your visibility without overwhelming recipients all at once.
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What Social Media Can Do For Non-Profits

February 25th, 2009 by Matthew Parente

A few weeks ago there was a huge charity event that was hosted in several cities around the world. Most of the awareness for the event was done via social media.

For those not too familiar with social media, you may equate it with people who hang out in front of their computers too much, and are not too … well … social. The reality is quite the opposite.

In fact, social media can do things for non-profits (and for-profits) that traditional marketing cannot do: engage people. Social media gets people involved, allows them to form groups, and once a critical mass of groups are formed, there’s an enormous amount of potential.

That’s exactly what happened with Twestival. Sure Twestival was primarily marketed to those who use Twitter. But does that mean Twestival was a lame, boring party for a bunch of computer nerds? Check out this video and then let me know …

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